The AI platform for every conversation
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Unify conversations across WhatsApp, SMS, Voice, and more for a seamless customer journey.
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Automate FAQs, order tracking, and support with AI chatbots to save time and reduce agent load.
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Boost engagement with personalized messaging and real-time insights.
Our Satisfied Customers
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“Unifonic consistently champions innovation and deeply understands how to connect with our customers. Ultimately, our shared goal is to enhance customer satisfaction, and we’ve been striving to achieve this.”
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“Chatbots now handle 85% of our customer support function, which helped us reduce the need for extensive human support teams, resulting in cost savings of 25% and improved operational efficiency.”
Our channels
SMS
90% of text messages are read within three minutes, keep your customers in the loop with SMS alerts and campaigns.
WhatsApp
Send notifications, customer service messages and essential information and get instant feedback on WhatsApp.
Webchat
Qualify leads, drive consideration, close sales, provide support, and have one-to-one conversations with your customers at scale.
Messenger
Automate inbound Messenger conversations to drive sales and provide customer support.
Push Notifications
Send visible, relevant, and timely mobile Push Notifications to increase in-app engagements.
Voice
Give your brand a voice with meaningful and contextual Voice interactions with global connectivity.
How Unifonic helped SPL
SPL (formally Saudi Post) launched a digital assistant on WhatsApp to deliver more effective customer support and ensure accurate deliveries. This solution helps reduce business costs while expanding service offerings.
Built for your work
Retail
Use customer data to offer personalized incentives over popular messaging apps like WhatsApp and Messenger
Finance
Our chatbot offers 24/7 customer service and provides personalized advice over messaging apps with secure verification of your customer data.
Transport
Update customers on orders and deliveries, inform them of new services and features, and request delivery feedback to improve customer service.
Healthcare
Boost patient loyalty with follow-up and check-up reminders, targeted notifications for new procedures, and request feedback on their experience
Trusted by thousands for global speed and reliability.
Transform the way you
communicate
Automation made easy
A seamless solution for better workflows. Access pre-built templates that help to implement popular use-cases such as abandoned cart reminders, sending OTPs, and triggering chatbot automation.
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Enhance the tools you use
100+ native integrations are included with Flow Studio, including Salesforce, Hubspot, Shopify, and many more.
Get started with Unifonic today
