To ensure users internet banking transactions and other internet banking activities are as secure as possible.
Amsterdam Trade Bank utilizes OTP service (one-time password) to send a password to the user upon logging in via a text message to authenticate and confirm the identity of the user, giving the user better security.
To better protect the accounts of people whose accounts have been compromised by email phishing schemes or a breach of password data elsewhere on the web.
Twitter uses SMS verification to help users keep their accounts more secure. Instead of relying on just a password, SMS verification introduces a second check upon logging in to make sure that the user and only the user can access the account.
Notify clients of the delivery status of their packages in real-time.
SMS Tracking allows FedEx customers to send an SMS message from any mobile device and receive the status of their shipments, clients can get a one-time status update or subscribe to stay posted with the package movements and delivery status.
Notify clients of the approval status of their microfinance application.
send a text message to the client immediately letting them know if their application got approved and declined.
Providing potential customers with all the information they need about their newest models .
Using two-way SMS, FORD enabled customers to inquire about available models, closest dealers to their geographical location and current offers thought texting the word “FORD” to a shortcode.
Give the clients an easier way to book or extend rental car contract without having to call an agent at any time of the day.
Zipcar uses texts to confirm booking and send out reminders. But it also alerts users when their reservation is about to end and if the car is available for extension. If it is, users can then extend their booking by sending a text back.
Offering account related information and updates effortlessly to their clients giving them peace of mind.
An SMS notification is sent to the user when a direct deposit hits the account, or offer reminder when their credit card payment is due. Clients can set up alerts on their account to get the latest balance information and avoid overdrawing.
Giving pizza eaters an easy and fast way to place orders.
After the signing up for an account on Domino’s website they can order a Pizza and track it’s delivery status via SMS simply by texting the word “Pizza” to dominos shortcode.
Reminding the patients in advance of the date and time of their appointment using a fast and dynamic way.
Before using the text messaging system, the hospital relied solely on sending patients a letter as a reminder but now with SMS it’s instant. Posting notices is more costly and there is a chance the patient has moved addresses and will not ever get the notice.
Inform clients with flight times and booking updates for better customer service.
Utilizing SMS Turkish Airlines were able to automate ticket booking confirmation message, flight reminders and inquiring about flights through text messages providing added value to their service and enhancing overall customer experiance.
Create awareness for new product lineups.
Julep created a campaign giving customers 50% off their next nail polish purchase for joining their “Julep Mobile Insider Club”. To promote their new campaign, Julep sent emails to their pre-existing email database of customers, and posted information about the new mobile marketing campaign on various social media profiles.
Building a database of customers of customers.
Westfield Mall launched a text-to-win SMS campaign and managed to get 6,000 subscribers in 1 week which opned the way for SMS promotions to engadge customers and give them regular updates with the latest news about the mall.