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The AI platform

for every conversation.

Build personalized omnichannel customer engagement powered by AI. It's easy.

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World-class speed, quality and reliability

95%
Global coverage
25B+
Messages sent
160M+
Recipients
5000+
Customers

Our channels

SMS

90% of text messages are read within three minutes, keep your customers in the loop with SMS alerts and campaigns.

Whatsapp icon WhatsApp

Send notifications, customer service messages and essential information and get instant feedback on WhatsApp.

Webchat

Qualify leads, drive consideration, close sales, provide support, and have one-to-one conversations with your customers at scale.

Messenger-1 Messenger

Automate inbound Messenger conversations to drive sales and provide customer support.

Push

Send visible, relevant, and timely mobile Push Notifications to increase in-app engagements.

Voice

Give your brand a voice with meaningful and contextual Voice interactions with global connectivity.

How Unifonic helped SPL

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Saudi Arabian postal firm SPL launched a digital assistant on WhatsApp for more effective customer service and accurate deliveries, while cutting business costs and expanding its services.

Discover their story
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50%

Reduction in call centre wait times attributable to whatsapp

90%

inquiries resolved within WhatsApp

30%

increase in response times

75%

Reduction in costs attributable to WhatsApp

Transform the way you
communicate

Automation made easy

A seamless solution for better workflows. Access pre-built templates that help to implement popular use-cases such as abandoned cart reminders, sending OTPs, and triggering chatbot automation.

Explore Flow Studio
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Enhance the tools you use

100+ native integrations are included with Flow Studio, including Salesforce, Hubspot, Shopify, and many more.

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Built for
how you work

Marketing

Discover the power of marketing automation. Harness the world's most popular messaging apps to start conversations, boost sales, and increase loyalty.

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IT & Operations

Simplify operations with low-code development tool and improve customer service efficiency with AI-powered chatbots and automated workflows.

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Customer Support

Deliver world-class customer service on your customers' preferred channels and offer 24/7 AI-powered support.

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Get started with Unifonic today

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