Want to be a part of something special?
Our team is the heartbeat of our company. We believe in nurturing talent and fostering growth. Join us to shape the future together.
Our Values
Think big
We believe anything is possible, because it is. We set ambitious goals and then we leverage our unlimited potential to achieve and surpass them.
Act fast
The faster we act, the faster we advance, the faster we grow. Sure, we’ll make some mistakes along the way, but that’s one of the most powerful ways to learn.
Make an impact
Our actions speak louder than words. We always strive to make a positive impact in everything we do, both within our organization and beyond.
Embrace change
The world is evolving at lightning speed and we are ready for it. We know that embracing change is the only way to create innovation and set the path for continued growth.
Own it
We are all shareholders who put the needs of the business ahead of our own. We are accountable for our actions and the pride we take in what we do, leads to shared success.
Love our customers
Our customers are everything to us. We constantly seek to understand them better so that we can anticipate their needs and help them deliver value to those who depend on them.
Be transparent
We are transparent in how we think and operate, and we crave feedback to improve. As Unifones, we are focused on open collaboration that results in higher respect and deeper trust.
Why work with Unifonic?
Flexible environment
Options for flexible working hours, remote work, and maintaining a healthy work-life balance.
Professional career growth opportunities
We provide a clear path for advancement and professional development.
Every Unifone is an owner
We provide opportunities for employees to participate in ownership through stock options.
Fair Bonus System
A transparent and equitable bonus system based on the company performance.
Unifonic in numbers
A little bit about us
Unifonic is a leading customer engagement platform and Software-as-a-Service (SaaS) provider based in the Middle East. We use conversational AI technology to streamline omnichannel communication and revolutionize business customer experiences.
Our solutions empower organizations to manage all their customer communication channels from a single platform, including text, voice, WhatsApp, and web. This helps businesses to create stronger customer relationships while minimizing communication infrastructure costs.
With proven expertise in serving emerging markets since 2006, Unifonic safely handles over 10 billion annual transactions for millions of recipients across 160 countries. Our commitment to service excellence is backed by a local corporate presence in six countries and a dedicated team of over 400 professionals serving clients 24/7.
The hiring process
Here's what to expect along the way.
1. Meet the Talent Acquisition Team
The Talent Acquisition team conducts the initial technical and cultural assessment through phone/video calls and provides you with all the information about our company's perks and benefits.
2. Meet your team
After the initial call, you will have a meeting with the technical team to discuss the role’s responsibilities, goals, and expectations from both sides. This is an opportunity to ask any questions you may have.
3. Technical Assignment
At this stage, the Talent Acquisition team provides you with a mini-assignment and a timeline for delivery based on the role you are being considered for.
4. You're Hired
After carefully evaluating the assignment you submitted, the Talent Acquisition team presents a job offer. If all goes well, we extend congratulations on your successful hiring.
The hiring process
Here's what to expect along the way.
-
1. Meet the Talent Acquisition Team
The Talent Acquisition team conducts the initial technical and cultural assessment through phone/video calls and provides you with all the information about our company's perks and benefits.
-
2. Meet your team
After the initial call, you will have a meeting with the technical team to discuss the role’s responsibilities, goals, and expectations from both sides. This is an opportunity to ask any questions you may have.
-
3. Technical Assignment
At this stage, the Talent Acquisition team provides you with a mini-assignment and a timeline for delivery based on the role you are being considered for.
-
4. You're Hired
After carefully evaluating the assignment you submitted, the Talent Acquisition team presents a job offer. If all goes well, we extend congratulations on your successful hiring.
Enterprise Account Executive
Job description
Proudly voted a Great Place to Work®, we are a dynamic startup in the SaaS space that is revolutionizing the way businesses communicate. Our team is made up of 500 energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.
We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we’re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big!
Meet the team!
The main aim of our Sales team is to drive revenue while acting as trusted consultants to our customers. Our team is made up of experts in account management, business development, and customer service. We work closely with other departments to ensure our products and services meet the needs of our customers. If you have a track record of success in sales, enjoy building relationships, and have a passion for helping others, we want you on our team.
As an Enterprise Account Executive, you will manage key accounts, develop and achieve sales targets by focusing on generating new businesses, and new revenues, and writing business plans for all current and future opportunity tender businesses.
Help us shape the future of communication by:
- Developing business relationships to expand the company’s customer base, improving existing business relationships, and reporting pertinent data.
- Creating exceptional sales pitches for prospective clients.
- Engaging in thorough prospecting activities, including researching and identifying potential leads, to build a strong pipeline of future opportunities.
- Developing detailed account plans that outline strategies for engaging and expanding relationships with key accounts.
- Penetrating all targeted accounts and radiating sales from within the client base.
- Approaching and engaging with clients across all sectors, including government, banking, and corporate, ensuring tailored solutions that meet the unique needs of each sector.
- Identifying key decision-makers within the targeted leads and facilitating meetings to begin the sales process.
- Meeting the expected growth targets determined by sales management.
- Establishing lasting relationships and regularly following up with existing clients via phone and email to cross-sell and up-sell.
- Keeping clients up-to-date with the latest products and sales information; renewing client contracts at set time intervals and maintaining clear client sales records in the database.
- Working with a multi-disciplinary team of colleagues to develop effective solutions and close plans for all qualified opportunities and drive their execution.
- Developing a cooperative closing strategy and tactics with sales management.
- Confidently interacting with and managing relationships with C-level executives, understanding their needs, and positioning Unifonic’s offerings as strategic solutions.
Job requirements
- Hands-on 5+ years of recent experience in a Business-to-business oriented Information Technology or Telecom Industry within Saudi Arabia.
- Excellent territory development, lead generation, and qualification skills.
- Active relationships with the accounts that you manage or potential accounts within the industry.
- Account management skills that involve acting as a client advocate with a focus on improving the client experience & collaborating with internal departments to facilitate clients' need fulfillment.
- Bachelor's degree in Information Technology, Business Administration, or other related fields.
- Strong understanding of the sales cycle, sales management, and multiple industries.
- Effective communicator with outstanding influencing and negotiation skills.
- Excellent organization, planning, and time management skills.
- Fluent in English and Arabic with excellent writing/editing and verbal communication skills.
As a Unifone, you will receive a range of benefits:
Competitive salary and bonus.
GOSI deduction coverage.
Unifonic share scheme (we are all owners!).
30 holiday days after the first anniversary.
Your Birthday off!
Spend up to 10 weeks per year working from anywhere in the world!
Paid leave for new parents.
LinkedIn Learning License.
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