Omnichannel Customer Notifications Can Be Easy and Cost-Effective

Today, mobile phones are practically an extension of the human body —71% of Americans even say that they check their phones within the first 10 minutes of ...

If there’s anything all great businesses know, it's that great customer service matters. As consumers move to mobile, customer service methods must adapt w...

UNIFONIC ANNOUNCES ACQUISITION OF SESTEK, FURTHER DIVERSIFYING ITS OFFERINGS AND EXPANDING ITS GEOGRAPHICAL REACH AS A LEADING CUSTOMER ENGAGEMENT COMPANY ...